Consultant(S) - Development of Services For Physical Rehabilitation Centres
CRC Sogema



Since the early nineties, the rehabilitation sector in Cambodia has gone through different phases of development and reform.

It started with the provision of physical rehabilitation services at a few physical rehabilitation centres (PRCs), mainly as a response to landmine / Explosive Remnants of War (ERW) survivors with the financial and technical support of international and non-

governmental organizations (IOs / NGOs).

In September 2010, the Persons With Disabilities Foundation (PWDF) was established as a public administration institution with a broad range of responsibilities including management of the PRCs with technical supervision from the Ministry of Social Affairs, Veterans and Youth Rehabilitation (MoSVY) and with financial supervision from the Ministry of Economic and Finance (MEF).

In 2012, MoSVY adopted the Guidelines on Physical Rehabilitation, which are a set of standard working procedures to ensure quality of services at the PRCs.

However, these guidelines have not been fully operationalised and there is a lack of standardised working procedures across the PRCs.


To contribute to the sustainable handover of the PRCs across the country, these Operational and Clinical guidelines will serve to :

  • Standardize the management including service provision across 11 PRCs in line with the government mandates, priorities, and capacities;
  • Define levels of PRCs and their scope, which include package of services, staffing, budgeting and financing modalities;
  • Ensure the quality of services provided by PRC through capacity building of management team at national and provincial levels and clinicians at PRC, and through supervision and monitoring;
  • Support budget development under the government system and contribute to raise fund from external sources.
  • The Minimum Package of Services (MPS) will be composed of Operational and Clinical guidelines. The Operational guidelines will target mainly the management levels which includes the Department of Social Welfare for Persons with Disabilities (DWPD);
  • the PWDF at central and at branches levels, and the PRC management team. The Clinical guidelines will target mainly the clinical groups which includes the Prosthetics and Orthotics (PO), the Physical Therapists (PT), and the other rehabilitation professionals, including Social Workers, Community Based Rehabilitation Workers.

    Objective of the Consultancy :

    ACCESS will facilitate a consultative process that ensures full engagement, contribution and supports strengthening of ownership by the RGC (Royal Government of Cambodia) of the process and resulting Minimum Package of Services for PRCs.

    The consultant(s) will work closely with MoSVY, PWDF, rehabilitation IOs / NGOs and other relevant counterparts including the Ministry of Health (MoH), WHO, Disabled People's Organizations (DPOs), Older People's Associations (OPAs), rehabilitation professions associations to develop the PRC-MPS.


    The consultant(s) will report to a working group led by MoSVY and including representatives from PWDF, MoH, four IOs / NGOs, DPOs, OPAs, rehabilitation professional associations, and WHO (World Health Organisation).

    The working group will provide oversight, technical advice and other necessary support to the consultant to ensure smooth development and finalisation of the PRC-

    MPS. Under the working group guidance, the consultant will :

  • Conduct a desk review of existing relevant documents, including the 2012 Standard Working Procedure (SWP), sub-decrees, Prakas related to the establishment and functioning of PWDF and PRCs, Complementary Package of Activities (CPA) for Referral Hospital, Minimum Package of Activities (MPA) for Health Centre;
  • Organize consultative meetings and focus group discussions with key informants including PWDF and rehabilitation IOs / NGOs, Cambodian Physical Therapy Association (CPTA), Khmer Association of Prosthetics and Orthotics (KhAPO), Health Care Facilities (HCF), Disabled People Organisations including Women with Disability Federations, and other relevant counterparts to review existing policy, guidelines and / or procedures relevant to this assignment;
  • Review and finalise the structure of the PRC-MPS which should include chapters on Scope of PRC, Package of PRC services, Management structure of PRC, Human resource, Financial management, Financing modalities, Standardize list of equipment and production materials, Information management, Infrastructure, etc.;
  • Prepare a first draft of the PRC-MPS and conduct a consultative workshop to obtain feedback;
  • Review and incorporate feedback to the draft PRC-MPS and present the final draft to policy makers for adoption.
  • Deliverables :

  • A detailed inception report and workplan indicating consultation plan and methodologies and the PRC-MPS outline
  • A draft of the PRC-MPS prior to consultative meetings to obtain comments from PWDF, DWPD, IOs / NGOs, ACCESS Program and key counterparts;
  • Key informant meetings and consultation workshops notes;
  • A final PRC-MPS and its supporting documents, developed in consultation with and incorporating feedback from PWDF, DWPD, ACCESS team, IOs / NGOs, and key counterparts;
  • Share all relevant resources documents collected from this assignment in hard and soft copies if available.
  • Timeline :

    The total number of working days of the assignement is estimated at 70 days accross the period Januray to April 2020.

    See below a table on key deliverables and proposed timeline. Note that in addition to key deliverable, a number of documents will be produced, e.

    g. Job Description of PRC staff, elements to complete the PRC-Information management system, list of required equipment, etc.

    No Key deliverables Jan 2020 Feb 2020 Mar 2020 Apr 2020 1 Develop a detailed work plan and inputs including the draft PRC-

    MPS outline and submit to ACCESS program for approval X 2 First submission of draft priority chapters of the PRC-MPS to ACCESS for review and to "PRC-

    MPS working group" for approval. These chapters include the scope of PRC, package of PRC services, management structure of PRC, and human resources X X 3 Second submission of draft priority chapters of the PRC-

    MPS to ACCESS for review and to "PRC-MPS working group" for approval. These chapters include financial management, financing modalities, standardize list of equipment and production materials, information management, infrastructure X X 4 Conduct consultation workshop with relevant stakeholders, incorporate comments / feedbacks into final draft for approval X


    A team approach of local and / or regional / international consultants are encouraged to apply to bring the scope and depth of knowledge and expertise.

    Education :

    Advanced university degree in health, social sciences, or related fields

    Minimum Experience :

  • At least 5 years of experience in development of relevant policies, guidelines or procedures in the field of rehabilitation or health.
  • Essential skills :

  • Knowledge of CPA and MPA within the Cambodian health sector.
  • Strong oral and written communication skills.
  • Proven ability to communicate and collaborate effectively with various partners including the government, UN, international and national organizations and associations and other key stakeholders at subnational and national levels.
  • Excellent organizational and time management skills.
  • Proven ability to work independently, with sense of initiative and excellent conceptual and analytical capacities.
  • Strong interpersonal skills with ability to work with people from different backgrounds to deliver quality products within short timeframe.

    For your application to be considered, please upload your documents as follows : Candidate Last Name, First Name, date, before Friday Novemeber 15th 2019.

    About us

    With more than 34 years’ experience, Cowater International is Canada’s global leader in management consulting services specializing in international development and has managed the implementation of over 800 projects in more than 80 countries around the globe.

    We work with governments, partner organizations, communities and civil society to design and implement sustainable solutions that generate lasting social, financial and environmental impacts.

    Our adaptive approach to management has led to our award-winning work and recognition as one of Canada’s Best Managed Companies in 2017 and 2018.

    Headquartered in Ottawa, Canada, Cowater International also has corporate offices in Montreal, Quebec, Paris, France, Pretoria, South Africa, and London, United Kingdom, Nairobi, Kenya in addition to project offices in a wide variety of other locations across Sub-

    Saharan Africa and Asia.

    We thank you for your interest in building a better tomorrow with Cowater International.

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