Customer Relationship Officer, Network Investigation
HKT Limited
Tuen Mun
source :

Part-time Customer Relationship Officer, Network Investigation

Your role

  • Support any enquiries or follow up towards customers regarding Network Coverage issue.
  • Follow the pre-set procedures and workflows andcomplete the job in a follow-up and follow-through manner & per requirements, policies, guidelines and procedures stipulated by all concerning parties from times to times.
  • Learn proactively and grasp latest knowledge concerned to facilitate proper discharge of daily duties.
  • Perform duty in a professional manner so that company image can be safeguarded at all times
  • Carry out any ad hoc duties whenever appropriate to meet business need.
  • To Succeed in this role

  • Good command of both spoken & written Cantonese and English.
  • Sound knowledge of PC such as Internet, PowerPoint, Excel and MS Word etc.
  • Good interpersonal and communication skills.
  • Positive working attitude, responsible and result-oriented.
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