Retail Banking and Wealth Management (RBWM) Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-
class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-
centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.
We are currently seeking an experienced professional to join our team. In this role, you will : -To greet customers at the first point of contact as soon as the customers approach the branch.
To provide excellent service to customers through introducing appropriate bank.-To provide assistance in queue management and branch merchandizing display.
Meanwhile, the job holder should maintain HSBC internal control standards as well as Group Compliance Policy and operational risk control to minimize the likelihood of it occurring.
To handle customers’ requests and enquiries. To relate customers’ queries and complaints to relevant branch staff or other internal departments for proper handling.
To be successful in the role, you should meet the following requirements : -Bachelor degree or above (recognized by the state)-
With 1-2 years' working experience, sales or customer service experience is preferred-Good communication and selling skills-
Good understanding of Retail Banking and Wealth Management products and services-Good spoken and written English -Well organized -
With nice personality You’ll achieve more at HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count.
We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
IC / * Issued by HSBC Bank (China) Company Limited