Director, Underwriting Innovation
Reinsurance Group of America
Hong Kong, China
1d ago

Position Overview

Provides underwriting innovation expertise and support to USMM, RGAx and AURA Tech as part of the Underwriting Innovation Team.

Interprets sources of information and understands the requirements of underwriting programs, then develops and maintains severity scores and underwriting rules based on this information.

Works closely with the three RGA areas and with client companies to ensure business goals are met.


  • Serve as a key member of a research team providing underwriting expertise and support while participating in research and development of new electronic underwriting capabilities including Digital Health Data (DHD) programs, evidence management, data science pilots and accelerated underwriting ventures
  • Underwriting SME interpreting underwriting trends, regulations and guidelines to help develop new software capabilities
  • Responsible for researching, documenting and quantifying electronic underwriting requirements
  • Work with business analysts to develop and continually refine RGA’s master rulesets , including but not limited to underwriting rules design, decision attributes, multi-variate and co-morbid as needed to include new product features
  • Work with RGA’s underwriting, actuarial and data science staff as the underwriting SME to develop and implement predictive & prescriptive analytical solutions
  • Consult in client discovery studies as needed to provide input to digital transformation, underwriting oversight, gain feedback, identify and help implement needed changes for the purposes of client delivery or product enhancements
  • Serve as the primary underwriting resource for all US based client initiatives
  • Support for RGAx projects involving underwriting innovation (Examples involve developing underwriting programs for insuretech companies globally
  • Provide underwriting expertise and collaborate with RGA & RGAX business development staff to develop new underwriting programs and ventures as needed
  • Develop and continually refine business intelligence reports, dashboards and optimization models to support RGA’s automated underwriting roadmap
  • Work closely with AURA project team and rules developers, providing underwriting direction and working to ensure that the underwriting approach agreed to works as designed and is in line with RGA’s underwriting philosophy.
  • Assist in documenting and tracking multiple versions of automated underwriting rules
  • Provide guidance and mentoring to clients and colleagues regarding the rules development process and RGA’s underwriting philosophy and approach
  • Perform other duties as assigned
  • Requirements

    Education and Experience

    Required :

  • Bachelor’s degree or equivalent work experience
  • 7+ years reinsurance underwriting experience or 9+ years direct underwriting experience
  • Preferred :

  • BS / BA Science or Business
  • ACS, ALU, FLMI, FALU or CLU accreditation or progress towards accreditation
  • Skills and Abilities

  • Intermediate Word, SQL / Query and Excel skills
  • Advanced ability to comprehend and interpret insurance and contract documents
  • Highly advanced oral and written communication skills, demonstrating the ability to convey business terminology that is meaningful and well received by all stakeholders, including customers and software development associates
  • Advanced knowledge of broad business practices
  • Advanced persuasion and negotiating skills when working with clients to present quotes and / or solutions and to resolve issues / problems.
  • Advanced ability to lead change management
  • Advanced ability to liaise with individuals across a wide variety of operational, functional and technical disciplines
  • Highly advanced investigative, analytical, problem solving and consultative skills utilizing experience, research, guidelines and internal resources.
  • Advanced ability to manage multiple tasks and / or projects simultaneously, including the ability to handle changing priorities and deliverables.
  • Advanced ability to comprehend, analyze and apply vast amounts of medical and financial information quickly to making sound financial underwriting and risk assessments.
  • Advanced knowledge of insurance principles, underwriting policies and procedures and guidelines for dealing with risk analysis.
  • Advanced knowledge of medicine, law, accounting, finance as applied to the evaluation of life reinsurance risks and of life insurance risks.
  • Advanced knowledge of industry practices, trends and applications and the ability to communicate this knowledge to clients and apply it to meeting clients’ automation needs.
  • Ability to work well within a team environment and participate in department projects.
  • Advanced ability to foster a teamwork and customer service focused environment
  • Prior experience implementing automated underwriting or claims solutions
  • Ability to work online, either at home or remote
  • Occasional travel required
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