Customer Service & Admin (FT)
Total Credit Management Services Hong Kong
Kwun Tong, Kowloon, Hong Kong

Responsibilities :

  • Assist with maintaining office operations by providing office support duties, e.g. receiving and distributing communications;
  • collecting and mailing correspondence / parcels (including internal and external); photocopying, document scanning, binding, and filing.

  • Monitor the use of office equipment, supplies, and inventory levels.
  • Coordinate the maintenance and repair of office equipment.
  • Support general admin-related tasks including answering phone calls, forwarding messages, etc.
  • Assist with meeting rooms setup / tidying up before / after meetings, conferences, activities, and events.
  • Run office-related errands, other administrative support, and ad-hoc duties as assigned.
  • Respond to clients' inquiries (via phone and email) in a timely and professional manner.
  • Records information in internal systems that support sales, production, and finance departments and coordinate with relevant departments.
  • Ensures compliance with all company and regulatory policies related to the order management process.
  • Required to work overtime or whenever needed.
  • Languages : Fluency in spoken and written English and Chinese (Cantonese required, Mandarin preferred)

    General Competencies :

  • Excellent time management, organizational, communication, and interpersonal skills.
  • Good team player with a pleasant, flexible, responsible, and detail-minded character.
  • Highly organized, and detail-oriented with the ability to multi-task and work independently.
  • A pro-active and 'can-do' attitude towards existing working practices.
  • Ability to work within tight timelines / deadlines.
  • Ability to adapt to frequent change.
  • Requirements :

  • Minimum 1-year of relevant administrative, customer service, and / or sales support working experience.
  • Proficient in PC applications including Microsoft Word, Excel, and Outlook.
  • Knowledge of Zoom and Skype.
  • Perks :

  • Competitive remuneration package.
  • Comprehensive fringe benefits including medical insurance.
  • Interested parties, please submit your application online. Applicants with less experience may be considered a trainee. For more information about our company, please visit our website https : / / www. Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.


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