Move-Add-Change Technician: ExperiencedNew YorkHong Kong
Jane Street
Hong Kong

About the Position

We are looking to hire a Move-Add-Change (MAC) Technician to help our Desktop Support team make seamless changes and improvements to our trading floor landscapes.

Technology is a key part of our business, and you’ll find ways to complete infrastructure projects without disrupting our daily work or trading.

In this challenging and hands-on role, you’ll work with teammates to deliver several types of requests, including PC setup and deployment for end users, asset management, procurement, user onboarding, desktop technology relocation, and infrastructure expansion projects.

You’ll also participate in the development and rollout of new technology to our end users.

Doing this correctly to avoid downtime on the trading floor will involve using automated tooling to ensure efficiency, and some flexible weekend and evening work hours to fit around the constraints of our business.

You’ll have to be familiar with the different types of technology on the trading floor and interested in how they fit into the larger operations of the firm.

About You

  • Knowledgeable of computer hardware and peripherals, with a strong interest in developing your skills in desktop technology and infrastructure
  • 2+ years of experience in a technology support role preferred, or a demonstrated interest in technology through study, employment, volunteer work, or hobbies
  • Able to lift 40 lbs
  • Highly organized self-starter with exceptional attention to detail
  • Reliable, courteous, and flexible team player with a customer first mentality
  • Strong interpersonal and communication skills; able to describe complex problems with brevity and accuracy
  • Able to handle competing priorities in a fast-paced environment
  • Can occasionally work evening hours or weekends
  • Fluency in English required
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