Customer Funds Treasury Manager, Asia
Causeway Bay, Hong Kong


Position at WorldFirst

Role Title : Customer Funds Treasury Manager, Asia

Reporting : Head of Operations, Asia

Role location : Hong Kong

Role purpose :

The Customer Funds team form a key part of the global operations function at WorldFirst, helping the team deliver best in class transactional lifecycles for our clients.

Within the team, the treasury role mainly oversee day to day liquidity management and safeguarding processes, usually from our London Treasury hub.

  • With the continuous growth plan in the Asia region, the team would like to enhance the treasury processes and controls specifically in Asia, to effectively support business objectives, including local pools, cash forecasting, and ensure robustness for scale;
  • delivering change to our customers experience, with cheaper and faster payment solutions.

    We are looking to hire an experienced Treasury Manager with strong treasury experience and exceptional communication skills, who can assist with the local projects.

    What you'll do :

  • Work closely with the Asia Head of Operations to deliver change within the department and ensuring Operations supports the businesses strategic objectives
  • Deliver best in class treasury management, supporting our client needs, in the most efficient, cost effective and secure manner
  • Overseeing client money safeguarding , communicate effectively with Treasury, Compliance and Operations stakeholders, from our London & Regional teams, to deliver robust, compliant policies and procedures
  • Work closely with Audit and Risk departments to ensure the team operates within a strong control framework
  • Partner with the operations team, ensuring the needs of the business are understood and serviced effectively
  • Research, plan and deploy long term strategic goals for the Customer Funds team, from concept to completion
  • Effectively balance long term strategic goals, with short term improvement, delivering an iterative approach to change
  • Work with Product, Technology and Commercial teams, to understand our customer and product, ensuring Operations are supporting this in the correct way, now and in the future
  • Who you are :

  • An enthusiastic individual who is keen to learn new ways of working and cares about defining and establishing what an organisation needs
  • Understanding of the Payments and FX industry
  • Experience of adhering to relevant regulation, particularly related to safeguarding;
  • Have 5+ years of related experience
  • Strong knowledge of cash / liquidity management and payment financial messaging;
  • Experience of using a TMS and banking platforms
  • A team player, who thrives when working with others
  • Enjoys change and a fast paced environment
  • Very organised and able to effectively manage multiple priorities at once, working with stakeholders of all levels to ensure these are effectively managed
  • Fantastic communication skills, with the ability to articulate complex problems and solutions through concise and clear messaging
  • What we offer :

    From day one you'll find yourself part of our friendly, innovative and internationally collaborative team. We offer opportunities to grow whether that means joining one of our international offices or broadening your skill set through training from our dedicated Talent Development team.

  • A competitive salary
  • An excellent benefits package including annual discretionary bonus scheme, private medical coverage from day 1 and life insurance policy
  • Perks, including; business casual dress code, corporate discounts, bi-annual company parties
  • WorldFirst is an Equal Opportunities employer. We celebrate diversity and are committed to providing a welcoming environment where inclusivity is the norm, and our employees genuinely feel they can bring their whole true self to work.

    WorldFirst is happy to offer additional support throughout the interview process where needed.


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