Business Analyst, DTC Business Process
VF Corporation
Office - ABO, Kwun Tong, HKG

Business Analyst, DTC Business Process

Job Description

This position work collaboratively with D&T, Finance & Supply Chain to manage DTC system design and production enhancements to contribute overall consumer experience and support DTC brand teams by understanding and documenting business requirements, defining scope & objectives, and identifying opportunities for continuous process improvements.

Key Result Areas :

  • Maintain a detailed knowledge of VF Asia’s DTC business process and systems
  • o Study and understand current process of retail operation, retail buying, planning & allocation and Ecommerce operation

    o Study and understand current practice of DTC systems such as SAP and POS

  • Identify and analyze process and system improvement opportunities
  • o Gather, evaluate, analyze, define and document cross-functional stakeholder requirements

    o Translate business objectives into functional requirements

    o Coordinate alignment and understanding across brands

  • Act as liaison between business, D&T, Finance & Supply Chain team
  • o Maintain strategic partnership with key stakeholders

    o Coordinate or participate in regular meetings with DTC brand teams

    o Proactively communicate process and system changes to key stakeholders via regular meet up

  • Serve as a key process lead / subject matter expert in DTC projects
  • o Review and provide input on end user documents such as business process flow, functional specifications, user manuals and training plans

  • Provide production support to DTC brand teams in daily operations
  • Handle inquiries via emails and phone calls, provide appropriate solutions & alternatives and follow up to ensure resolution

  • Posted 30+ Days Ago
  • Full time
  • R-20190604-0024
  • About Us

    VF Corporation outfits consumers around the world with its diverse portfolio of iconic lifestyle brands, including Vans®, The North Face®, Timberland®, and Dickies®.

    Founded in 1899, VF is one of the world's largest apparel, footwear and accessories companies with socially and environmentally responsible operations spanning numerous geographies, product categories and distribution channels.

    VF is committed to delivering innovative products to consumers and creating long-term value for its customers and shareholders.

    VF Diversity Vision Statement

    VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business.

    The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.

    VF is an equal employment opportunity / affirmative action employer of minorities, females, protected veterans and the disabled.

    VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV / AIDS status, or any other legally protected factor.

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