A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.
We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Trust Services Manager
Private Banking and Trust Services
We are currently seeking a high caliber professional to join our department as Trust Services Manager
Principal responsibilities :
Handle daily trust administration work in respect of different type of trusts and estate accounts etc. in accordance with Bank’s policies and procedures.
Build up and maintain long term client relationships with the Settlors and the Beneficiaries to cater for wealth planning needs.
Streamline workflows and provide quality services to clients.
Review trust / legal documents and liaise with customers / other professionals on trust and estate related matters.
Participate various projects to ensure trust operations are adhered to the Group and regulatory requirement as well as internal guidelines.
Keep alert of regulations that may affect the administration of the Trusts.
Coach and supervise Assistant Trust Services Managers.
Degree in Business Administration, Law, Accounting or related disciplines
Professional qualification in Society of Trust and Estate Practitioners (STEP) is a must
Minimum 8 years’ experience in major bank or legal / accounting firm, with good knowledge of trust / estate / probate administration an advantage
Extensive network in legal, taxation and trust fields
Able to work independently with minimum supervision
Strong self-motivation, customer service orientation and attentiveness to detail
Good relationship management, communication, interpersonal and analytical skills
Proficiency in English and Chinese
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes