MAR - Programmer
CL Technical Services Ltd
Kowloon Tong, HK

Description :

  • Main job duties are :
  • Responsible for the first tier helpdesk support via telephone, email and desktop support
  • Solving IT problems for RTHK users or escalate problem to appropriate level support parties
  • Maintaining backup log, systems check log, inventory and maintenance records of computer equipment and filing of documents
  • Performing user account administration such as new account setup, password resets, mailbox setup
  • Managing loan of computer equipment to users
  • Installing hardware, software and automation tools
  • Assisting in system administration and IT security
  • Writing or modifying computer system programs / scripts due to change requests and problem fixes
  • Performing various testing such as unit test, system test, integration test and updating system documentation whenever necessary
  • Windows 10 migration and deployment
  • Skills :

  • Higher Diploma / Degree holder in Computer Science or equivalent
  • At least 2 years of relevant post-qualification working experience
  • At least 1 year of working experience as a Programmerrequirements are :
  • a) At least 2 years' experience in supporting Microsoft Windows, PC LAN and helpdesk

    b) At least 2 years' experience in supporting network directory service administration and system backup operation

    c) Previous experience in one or more of the following areas is an added advantage :

  • Lotus Notes Mail
  • Networking
  • Desktop management
  • Novell Netware 6.5 & OES
  • Directory service; and
  • d) Good communication and interpersonal skills, independent and capable to work under pressure

    The job requires the following mandatory skills :

  • 1 Year x Lotus Notes Administration & Technical Support
  • 1 Year x PC LAN Support
  • 1 Year x Windows 7 / 8 / 10
  • 1 Year x Helpdesk Call Handling Technique
  • 6 Months x Work experience with / in the Government
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