WHAT YOU'LL DO
Principal duties and responsibilities but not limited to :
Administer fringe benefits program
Vendor management / selection for all types of benefits offer in the program
Contracts renew, incl. re-negotiation on some discount / offering items
Reviews and updates program policy if any changes in requirements / details
System / data integration and coordination with vendor for employee selection of benefits (quarterly)
Obtain product catalog for upcoming cycle (quarterly)
Main contact point of inquiries
Manage employee benefit credit allocation data (quarterly)
Coordinates with other functions on staff movement and status changes and any other special occasion that may affect credit balance(quarterly)
Accounting / Auditing work for employee benefit credit balance based on usage report from vendors / internal
Organizes and manages reports & support coordination / administration of the program
Conduct employee survey and prepare feedback summary / data analysis based on employee feedback and vendor usage report
Employee communication (including but not limited to employee communication emails)
Coordination with Global Team
Coordinate with global team to utilize a benefit system for this program; help with content writing for the benefits that we can offer to employee.
Responsible for system maintenance and administration
Work closely with insurance broker / provider and internal contacts on BCG top up insurance programs and support annual renewal.
Handles enquires from staff on benefits / insurance plans
Assists in ad hoc project as needed.
YOU'RE GOOD AT
Proficiency in MS Office and Outlook.
Familiar with benefit administration
Experience in employee engagement / relation OR experience in devising / administrating employee benefits & creating tailored benefits would be an advantage.
Excellent oral and written communication skills in both English and Mandarin Chinese
Excellent organizational skills, ability to set priorities, high attention to details and is tenacious with follow-ups
Mature and capable of handling confidential and sensitive information. Convey a strong positive personal and professional image with excellent standards of professional behavior and ethics.
Able to perform well in a fast-paced, deadline driven and service-oriented environment
Strong interpersonal skills and ability to work independently and effectively under minimal supervision
Flexible and able to work under pressure
A team player, highly motivated, energetic, resourceful and friendly.
YOU BRING (EXPERIENCE & QUALIFICATIONS)
3+ years of HR and administrative experience in multinational environment
Bachelor degree, preferably with business or HR focus
BCG’s HR team works to attract, develop, excite, deploy, and retain the best people in the market. Those in human resources jobs manage the life cycle of all BCG employees from hiring top talent and developing their skills to rewarding their contributions and supporting career progression and mobility.