Lead Qualifier
DHL Express
Hong Kong, HK, CN
5天前
source : equest

YOU TACKLE FOR QUALITY AND GREAT SERVICE.

THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide.

Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist! YOUR TASKS Reporting to Telemarketing Manager, you will be responsible for lead acquisition, sales lead profiling and customers re-qualifying through telephone calls, including cold calls

  • Achieve business target and KPIs, relevant to revenue, customer base expansion and sales lead generation
  • Make outbound calls to new customers acquisition & business and product promotion
  • Handle inbound calls from hotlines referral
  • From calls, obtain customer information and business profile (qualify customers potential)
  • Provide service to customers on account setup and product introduction
  • Make quotes and issue contract for customers when needed
  • Record all customers’ information and business activities in CRM system (COMET)
  • Handle & Support business promotion, program and project as assigned
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