The Receptionist provides support to another individual or group of individuals by handling correspondence, managing calendars and appointments, arranging conferences and conference calls, making travel arrangements and providing other administrative tasks.
Welcomes and directs visitors, employment applicants, salespersons and customers to appropriate locations and parties
Maintains security by following procedures, monitoring logbook and issuing visitor badges
Operates a multi-line telecommunication system, answering and referring inquiries
Maintains the schedule for conference rooms and training rooms, and schedules room reservations
Provides support for meetings, to include preparation of rooms and assistance in catering arrangements
As required, contacts building maintenance concerning facilities problems or issues
Performs clerical work to including filing, sorting, mail distribution and completing special projects
Maintains safe and clean reception area by complying with procedures, rules and regulations
Working Closely with other members of the administration team
Performs other duties and functions as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Previous administrative experience in a client facing role preferred
Excellent customer service and interpersonal skills
Confidentiality, discretion, tact, diplomacy and professionalism
Proficient in Microsoft Office, familiarity with computers and technology
Highly organized and able to prioritize tasks
Self-motivated and detail oriented
Demonstrate ability to problem solve
High School Diploma or equivalent
Grade : All Job Level - All Job FunctionsAll Job Level - All Job Functions - HK
Time Type : Full time
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Minority / Female / Veteran / Individuals with Disabilities / Sexual Orientation / Gender Identity.
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