Head of Client On-boarding and Periodic Review
Quarry Bay, Hong Kong, Hong Kong

What is the opportunity?

As the Head of Client On-boarding and Periodic Review, you will lead the Client On-boarding and Periodic Team to support Hong Kong Private Banking and Brokerage businesses in client account, documentation control and maintenance .

You will ensure operational efficiency and improvement in service standards, good quality control on operational and transactional risks in order to protect clients’ and RBC’s interests and ensure adherence to banks policy and service standards in planning, monitoring and execution.

What will you do?

  • Liaise with internal departments regarding delivery of securities, corporate action, payments and receipt of funds
  • Act as intermediary between Front Office and Back Office on any issues that has been escalated for urgent resolutions
  • Help driving recommendations and implementing best practices
  • Ensure efficiency and accuracy in data maintenance function and system input approval in relation to account opening services division
  • Approve low / medium risk client account openings for Brokerage business
  • Review relevant audit points and maintain the departmental procedures and policies manuals
  • Participate in projects such as system UAT and follow up on system enhancement / implementation when necessary
  • Assist in other ad-hoc projects and client related matters
  • What do you need to succeed?


  • Minimum 8 years’ experience in wealth management, preferably with experience in middle office
  • Excellent leadership and team building skills
  • Strong presentation, communication and interpersonal skills
  • Ability to provide organization and client focus solutions
  • Strong analytical skills, attention to details and sensible in problem solving and decision making
  • Good spoken and written English is a must, preferably with an additional good spoken Asian language
  • Knowledge and proficient in Avaloq
  • Ability to develop strong relationships with internal stakeholders
  • Nice-to-have

  • University degree holder in Finance, Business or related discipline
  • Proficient in Microsoft Word, Excel and PowerPoint
  • What’s in it for you?

    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

    We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to building close relationships with the business
  • Access to a variety of job opportunities across business and geographies
  • Join our Talent Community

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    Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .

    City : Quarry Bay

    Address : Level 42, One Taikoo Place, Taikoo Place, 979 King's Road

    Work Hours / Week : 40

    Work Environment : Office

    Employment Type : Permanent

    Career Level : Experienced Hire / Professional

    Pay Type : Salary + Variable Bonus

    Required Travel (%) : 0-25

    Exempt / Non-Exempt : N / A

    People Manager : Yes

    Application Deadline : 05 / 12 / 2021

    Platform : Wealth Management

    Ad Code(s) :


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