Assistant Manager / Manager - Leisu...
Besteam Personnel Consultancy Limited
Kowloon
1天前

Diploma graduate in Tourism / Hospitality or equivalent level

Minimum of 8 years relevant experience in leisure and travel

Good communication and customer service skills

Good command of both written and spoken Cantonese, English & Mandarin

Proficient in MS Words and Excel

Duties :

Lead, motivate and develop a team of travel consultants

Provide travel advices on air tickets, hotels, packages and other related issues

Monitor and review productivity of individual team member

Make sure to achieve the sales target of the team

Provide specific guidance to team members when necessary

Handle customer complaints and tackle emergence enquires

Retain clients with professional customer relationship management

Work closely with external business partners such as airlines to develop business strategies

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