Customer Services Representative (Airline Industry, $14-19K, Fresh Grad Welcomed)
Manpower
New Territories
6天前
  • 14 Days AL + Medical
  • Intensive Training
  • Fresh Grad Welcomed
  • 我們的客戶為知名的電訊服務供應商, 正招募全職客戶服務主任處理航空事務

    Our Client, a well respected telecommunications service provider is looking for Member Services Executives in Airline Industry to join their team on a permanent contract.

    Job Responsibilities

    了解顧客要求, 並提供優質會員服務

    Provide outstanding customer service to program members in order to meet customer's needs

    處理有關機票的行程和預訂,包括航班預約和改位等查詢

    Provide fare quotations, reserving flights and answering general enquiries

    負責接聽會員專線, 解答相關問題和提供解決方案

    Identify Member's needs and provide appropriate solutions

    解答顧客的查詢和投訴

    Handle complaints and enquiries

    Job Requirements

    操良好普通話和英語

    Good Command of both written and spoken English and Mandarin

    能獨立工作

    Able to work independently

    良好的溝通和聆聽能力

    Good communication and listening skills

    Problem solving

    地勤, 商場客戶服務, 酒店等, 具有客戶服務經驗優先

    Knowledge of airline industry, product and services is an advantages

    歡迎畢業生

    Fresh Graduates will also be considered

    Package

    月薪$14,000 - $19,000 (連勤工及表現獎金)

    Salary Range $14,000 - $19,000 (with performance bonus)

    一星期工作45小時 (需輪班)

    45 Working hours a week (Shift)

    全面的職員培訓

    Comprehensive training system and excellent career development

    14天年假

    14 days paid Annual Leave

    獎金

    Monthly Performance Incentive

    非供款公積金

    Non-Contributory Provident Fund

    工作地點 : 荃灣

    Work Location : Tsuen Wan

    有興趣請電郵履歷表致 Jeanie.Koo manpower.com.hk

    Interested parties please e-mail your resume to Jeanie.Koo manpower.com.hk with your expected salary

    Tel : 2281 1280 / Whatsapp : 9221 2428

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