Field Service Engineer, CT/MR/AMI
Hong Kong

In this role, you have the opportunity to

Join the Health Systems team while advancing your career in a dynamic, fast paced and multinational environment of Philips Hong Kong.

Philips healthcare is one of the market leaders and networking of the Hospital in Hong Kong and Macau.

You are responsible for

  • Install and provide technical support for CT / MRI and clinical information system to ensure service agreements and warranty obligations are fulfilled.
  • Maintain customer satisfaction and relationship to the highest possible level.
  • Pre site-visit for verifications and preparation to support the activities related to system installation and upgrade issues.
  • Provide technical support to end-users and Health Systems teammates.
  • Perform remote and onsite support as required to ensure system meets performance specifications.
  • Provide feedback to factory to improve system performance and stability.
  • You are a part of

    Field Service Engineering key member and report to the service manager. You will be working closely with our sales, application & project managers and solution delivery team.

    To succeed in this role, you should have the following skills and experience

  • University graduate in Electronic Engineering or related disciplines
  • Minimum 2 years working experience in Healthcare (medical device) industry
  • Experienced logical problem solver with ability to work independently
  • The ability to process knowledge across multi-modality and diverse product ranges
  • The ability to communicate well at all levels
  • Deliver high levels of customer service
  • Competent in IT / Network diagnosis / system connectivity / Remote service desirable
  • Good command of both spoken and written in Chinese and English
  • Outdoor work is required and willing to work overtime
  • In return, we offer you

    A path towards your most rewarding career. Philips is one of the best in-class organization which offers you big exposure and long-term career development such as internal transfer and international mobility opportunities.

    Why should you join Philips?

    Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the .

    Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.


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