Job Description :
Department : Flight Operations
Report to : Crew Operations Executive
The Crew Resources (CR) team of the Flight Operations Department (FOP) is now looking for Officers to support the deployment of cockpit crew and cabin crew in Crew Operations Office.
Key Responsibilities :
Maximize crew satisfaction by ensuring operational requirements are met legally and cost effectively
Contribute to overall performance and continuous improvement process of the team
Responsible for manpower reassignment in Crew Operations, Cockpit Crew training; and Crew Resources Desk
Rotate to the different streams in aim to further enhance job knowledge and skills in crew resources management subject to business requirements
Handle real time operational problems and provide sensible and logical solutions
HKDSE : Minimum Level 2 or equivalent in 5 NSS subjects including English Language (âattainedâ for ApL subjects or Grade E for other language subjects) OR a minimum of HKCEE standard with a pass or Grade 2 in English (Syllabus B)
Airline experience with understanding of CX policy / objectives is preferable
Customer-focused, highly change-oriented and flexible personality
Good interpersonal and communication skills with polished telephone manner
Strong analytical ability and a good team player
Knowledge of industrial and CAD rules & regulations and airline schedules would be advantageous
Fluent in spoken English and Cantonese
Willingness to perform shift duties (includes weekends, public holidays and overnight) and ability to work under pressure
Application deadline : 26 February 2019
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.
Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.
A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer