Administering and Delivery of Assistance for Non-refoulement Claimants
a) Develop a plan and lead objective and timely investigations into allegations and complaints of fraud / misuse / abuse, in the use of accommodation, food, and other humanitarian assistance.
b) Initiate background check, investigations and lead the fact-finding procedures for collection and evaluation of evidence including but not limited to checking of case folders and documents.
c) Conduct site inspections and interviews with related parties to collect required information / evidence in proceeding with an investigation of complaint / fraud / misuse / abuse.
d) Maintain timely and accurate documentation, thorough record of investigation and formulate detailed monthly reports.
a) Tertiary education or above. (b) Two years of experience as fraud investigator, examiner, insurance claims investigator, law enforcement agent, auditor or relevant supervisor role is preferable.
c) Strong knowledge of standards, procedures, and general auditing policies is an advantage. (d) Excellent interviewing, observational, analytical and organizational skills.
e) A high level of integrity, self-discipline, and confidentiality and able to adhere to regulations and its total compliance is a must.
f) Outdoor work is required.
Other Requirements :
a) Good command of oral and written English. (b) Able to read, write, and effectively communicate in Chinese and / or any EM languages is an advantage.
c) Demonstrate positive and self-motivated attitude, and ability to work independently with minimum supervision. (d) Ability to work under pressure and meet tight deadlines.
e) Ability to work in multi-cultural team and work environment. (f) Proficiency in computer skills and knowledge, e.g. Microsoft Word, Excel, etc.
Other Requirements :
a) Good command of oral and written English; fluency in at least one minority language and / or ability to communicate in Chinese is a distinct advantage.
b) Computer literate. (c) Experience working in a cross-cultural working environment. (d) Have a valid work visa and flexibility to work in Kowloon and New Territories Regions.