Customer Service Ambassador
Standard Chartered
Hong Kong, Hong Kong,
1天前

About Standard Chartered

We are a leading international bank focused on helpingpeople and companies prosper across Asia, Africa and the MiddleEast.

To us, good performance is about much more than turning aprofit. It's about showing how you embody our valued behaviours - do theright thing, better together and never settle - as well as our brand promise,Here for good.

We're committed to promoting equality in the workplace andcreating an inclusive and flexible culture - one where everyone can realisetheir full potential and make a positive contribution to our organisation.

Thisin turn helps us to provide better support to our broad client base. The Role Responsibilities

  • To ensure that the highest standard of service is always provided to customers
  • To generate business through cross selling banking products to customers transacting at counters.
  • To maintain cordial relationship with existing and new customers.
  • To handle deposit / withdrawal transactions and provide other banking services at counters.
  • To ensure that cash in the teller’s cash till is balanced to on-line cash book and all the customer transactions are correctly posted.
  • To post all general ledger entries and ensure the books of the branch are balanced.
  • To update customers record to computer system and assist in general filing of bank record at branch.
  • To comply with all applicable money laundering prevention procedures and report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager.
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