IT Officer
Hong Kong
source : 明報網站

Job Highlights

  • Degree / Diploma holder in Information Technology
  • At least 2 years of experience preferably in education
  • Knowledge of Information System and configuration
  • Job duties :

  • Assist to manage and protect school database for its integrity, confidentiality, and availability
  • Work with appointed vendor to operate and maintain any system infrastructure equipment such as servers, storage, firewall, networking equipment and an integrated wireless infrastructure
  • Respond to teachers and / or parents issues via phone, email or other established support channels
  • Work with and communicate with all levels of users to develop systems and an infrastructure to meet service level agreement of systems services
  • Troubleshoot, diagnose, and resolve technical hardware and / or software issues
  • Install, make changes and repair computer hardware and software
  • Follow-up with users to ensures issues are resolved
  • Asset management and inventorying skills
  • Assist to coordinate acquisition, installation, upgrades and manage the school owned networks and computing platforms
  • Assist IT / AV (hardware, application, photo taking / recording, AV setup for school events) for all users (students, staffm and parents)
  • Assist to plan for the development and implementation of new, efficient and effective technology solutions that maximize school's resources and other external resources
  • Work independently while simultaneously being a collaborative team member striving for team success
  • Any ad-hoc projects and other duties as assigned
  • Job Requirements :

  • Degree / Higher Diploma / Diploma holder in Information Technology discipline or equivalent; holder of MCSE, RHCE, CCNP is an advantage
  • at least 2 years relevant experience, preferably in the education field
  • Google Workspace (formerly Google Suite), Microsoft office 365 and Active Directory design, configuration and administrator experience
  • Basic Knowledge in web-based application of various systems, such as Linux, Apache, MySQL, PHP, JavaScript, HTML5, Shellscripts
  • Knowledge of Student Information System and configuration such as eClass
  • Willing to learn, detail-minded and good problem-solving skill
  • Ability to work independently and under pressure
  • Candidates with more experience / higher qualifications will be considered as Senior IT Officer
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