Sales Development Representative | Technology Consulting
FTI Consulting
Quarry Bay, Hong Kong,Hong Kong

About the Role

The Sales Development Representative (SDR) position is an opportunity lead and meeting generation role working in concert with FTI account management teams and direct sales professionals.

Working from our internal databse and CRM system, as well as publicly available information from customer web sites, industry associations, and business intelligence services, the SDR will call targeted customer contacts to introduce our solutions, qualify interest, and schedule meetings for the direct sales professionals.

FTI’s Technology segment provides comprehensive eDiscovery software and services, therefore it is not expected that the SDR will close new deals over the phone.

However, as the SDR gains added knowledge and experience, it is expected that they will be able to qualify newly identified deals to determine the match of the prospect’s needs and decision criteria with FTI’s Technology competencies and competitive advantage.

What You’ll Do

  • Call 50 contacts per day from the CRM database, or SDR-generated names from publicly available resources
  • Connect with 10-12 contacts to explain our solutions and generate interest for a meeting
  • Schedule 2 meetings per day (on average) with interested contacts
  • Maintain call records and activity notes in CRM database
  • Communicate with team members to transition call and meeting information as well as receive new account information from the team
  • Maintain daily contact with the sales management team to discuss accounts and prospects within those accounts
  • Basic Qualifications

  • Bachelor’s degree
  • Preferred Skills

  • At least one year of sales experience having sold a custom service
  • Positive, engaging, and resilient approach to telesales position and duties
  • Excellent communication and listening skills
  • Ability to understand key value proposition for FTI’s Technology solutions
  • Ability to comprehend and articulate how the prospects and clients will recognize value by engaging FTI
  • Strong reasoning skills and the ability to explain how a customized set of services might be combined to create an overall client solution
  • Capability to understand the eDiscovery process and how different events in the lifecycle impact a prospect’s decision criteria
  • Ability to handle objections
  • Legal experience preferred
  • Our Benefits

    Apart from the well-structured career path and collaborative team environment, our employees enjoy a variety of perks and benefits.

    Our benefits include, but are not limited to :

  • Competitive remuneration package
  • Comprehensive leave policy
  • Health care benefits including dependents
  • Education subsidy with study and examination leaves
  • Annual paid volunteer hours
  • Corporate matching for corporate charitable event donations
  • A variety of fresh fruits, snacks, and drinks
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