APAC BCM Crisis Management, Analyst
Morgan Stanley
Hong Kong, Hong Kong, Hong Kong


Company OverviewMorgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services.

The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 747 offices in 42 countries.

Overview of Business Continuity Management (BCM)Morgan Stanley maintains a Business Continuity Management (BCM) program globally that has two core functions : business continuity planning and crisis management.

The BCM function serves to protect the Firm's franchise in the event of a disruption to its people, operations, technology, and facilities.

BCM sets the planning standards, provides effective challenge to those plans, and identifies the risk around the plans. The crisis management function delivers coordination among key partners, assesses incidents for proper escalation within the Firm, and manages the communication of the Firm’s response to key internal stakeholders during such incidents.

Regional Head of BCM AsiaKey Responsibilities

  • Support the regional implementation and maintenance of the Firm's global crisis management program, processes and procedures
  • Provide subject matter expertise during response to regional and global crisis events and coordinate engagement and response of crisis managers
  • Regularly and proactively assess regional / global events or potential incidents which may require the engagement of the Firm's crisis management program
  • Develop and manage the training of regional crisis management teams and other educational efforts for regional crisis managers
  • Act as a subject matter expert on the use of crisis management tools and resources including rapid notification and impact assessment tools
  • Own, track, and report on regional crisis management metrics, issue and change management actions, and post incident documentation including process improvement initiatives
  • Qualifications

  • Excellent English fluency (verbal & written) is required. Working knowledge of Cantonese and / or Mandarin is a plus
  • An undergraduate degree from an accredited university is required; a post-graduate degree is a plus
  • Business continuity coverage experience in the Financial Services, Technology, Service Provider industries, or Management Consulting is a plus
  • PC skills : Microsoft applications (Outlook, Excel, PowerPoint, and Word)
  • Disaster Recovery Institute International (DRI), Business Continuity Institute (BCI) certification or similar
  • Excellent verbal, written, presentation, and interpersonal skills
  • Strong influencing skills, including ability to articulate complex issues and incorporate feedback
  • Ability to actively lead by example
  • Self-motivated, proactive, and calm under pressure
  • Willingness to learn, develop, and take over new roles and responsibilities when required
  • Analytic thinking and procedural working approach
  • Willingness to occasionally work on weekends and out of business hours when required
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