Executive Client Liaison
Christie’s
Hong Kong
3天前

The Company

Christie’s, the world’s largest Art Business, is an incredibly exciting & enriching place to start or continue your career.

  • Whether you work within one of our Specialist Art Departments or in our more Operational focused teams we are all working together with one common goal in mind : to continue the success of this 250-year-old company, steeped in history, bringing constant innovation whilst not forgetting our age-old values;
  • Passionate Expertise, Exceptional Client Service, Teamwork, Integrity, Business Judgement & Innovation. Colleagues across all departments are truly passionate about what they do and it is constantly inspiring to work with industry leaders across all segments of the business.

    The Role

    This role is to provide administrative support to the Co-Heads of Department, particularly in supporting the client relationships.

    The Client Liaison Officer is required to work under limited supervision, performing secretarial and business support. Duties are both semi-complex and confidential in nature requiring the use of discretion.

    The Client Liaison Officer needs to regularly follow and apply established company departmental policies, procedures and standards in making day-to-day decisions.

    Specific duties & responsibilities will include but are not limited to

  • Oversee communications with clients on behalf of the Co-heads of the Department, such as arranging meetings, written and verbal communications in sharing updates and information with clients, and ensuring smooth transactions from bidding to payment and collection.
  • Anticipate and proactively respond to clients’ and the Co-Heads’ needs.
  • Create and maintain files of Co-heads’ correspondence, records etc.
  • Participate in business meetings and prepare business correspondence and presentation materials.
  • Responsible for diary management and meeting scheduling.
  • Planning and arranging extensive overseas travel arrangements including visas, flights, and accommodation booking.
  • Prepare travel and entertainment expense reports and provide deal expense breakdown reports.
  • Handle confidential company and employee information.
  • Possess a deep and intimate familiarity with all active and prospective clients and their collections, including anticipating and responding to their needs.
  • Work closely, efficiently and effectively with other specialist departments including international and regional offices, external organizations, individuals and institutions.
  • Provide appraisal support, which includes liaising with clients, specialists and other internal departments.
  • Provide support in creating proposals and pitches, which includes gathering item details and images.
  • Prepare summary sale information packet for internal use.
  • Prepare condition reports of consigned property prior to the auction.
  • Participate in Telephone Bidding with clients during the auction.
  • Work with buyers during sale week to market and pre-sell the sale.
  • Coordinate and produce materials and information for Press and Marketing.
  • Work on special projects as assigned by the Co-heads or Regional Managing Director..
  • The Candidate

  • Highly proficient in English, Chinese and one other foreign language.
  • Degree holder and proven experience in supporting senior executives
  • Well-organized, mature, independent and able to work under pressure in fast moving environment.
  • Professional and service oriented.
  • Enthusiastic team player.
  • Flexible and willing to handle last minute changes and issues as they arise.
  • Strong work ethic and strong sense of urgency.
  • Eager to get involved and fully participate in the team.
  • Possess a can do attitude.
  • Ability to anticipate scheduling conflicts and recommend solutions.
  • Time management ability to prioritize.
  • Ability to work on multiple tasks simultaneously.
  • High degree of common sense and a willingness to assume responsibility.
  • Tactful and good communication skills in dealing with all levels of people.
  • Sense of confidentiality.
  • Strong knowledge of Word, Excel, PowerPoint and Microsoft Outlook.
  • If we process sensitive personal data about you, as well as ensuring that one of the grounds for processing mentioned above applies, we will make sure that one or more of the grounds for processing sensitive personal data applies, including that the processing is for equality and diversity purposes to the extent permitted by law
  • If you are successful in your application, your data will be kept on your personnel file. If you are unsuccessful. Your data may be kept on file for future recruitment purposes up to 2 years after you have been informed that you are unsuccessful and will then be destroyed, unless you inform us otherwise.
  • As a global organization with a presence in more than 40 countries, we may in the normal course of our business transfer your personal data to other members of our group, specifically any senior management for the department and for the Christie’s Group company, and to other organizations who need to process your data to enable us to fulfil our recruitment practices and to obtain approval for new hires and remuneration levels.

    Your data will also be held on Christie’s servers located in the USA

    Christie’s, Inc. is committed to principles of equal employment opportunity, affirmative action, and to compliance with all federal, state, and local laws concerning employment discrimination, including the Americans with Disabilities Act.

    To this end, Christie’s Inc. ensures equal opportunity to all employees and applicants, regardless of race, color, age, sex, sexual orientation, religion, marital status, national origin or ancestry, citizenship, lawful alien status, physical, mental, and medical disability, veteran status or liability status for service in the United States Armed Forces.

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