Loan Administration Officer
Dah Sing Bank
Hong Kong

Job Responsibilities

  • Support and handle administrative work of the team
  • Data input of personal loan application, customer documentation follow-up to ensure speedy application process
  • Perform personal loan confirmation with customers and ensure smooth and quick loan drawdown
  • Accompany customers to visit the branches / premises of other financial institutions to ensure loan settlement to the financial institutions are completed
  • Handle internal enquiries related to personal loans in a profession manner to ensure high quality customer satisfaction
  • Follow the established workflow & procedure to deliver quality service
  • Prepare and perform sales quality check
  • To meet the challenge, you should have the following qualifications and attributes :

  • Post-secondary
  • 2 years of working experience in retail banking preferably in personal loan administration aspects
  • Good interpersonal skills
  • Good command of both written and spoken English and Chinese
  • PC literate with good knowledge of Microsoft Office
  • Candidates with less experience will be considered for Loan Administration Assistant


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