BALENCIAGA Operations Officer
Hong Kong


We are currently seeking an Operation Officer who will report to the Retail Manager, Hong Kong, Macau & Taiwan.

Job Description

Assist in managing Hong Kong and Macau stores’ daily operation flow

Analyze the stores commercial performances through conducting various sales analysis and productivity reports

Prepare sales plan and target in collaboration with other departments

Ensure every store expense are well-justified and maintain within planned budget

Manage the inventory status and delivery control

Act as Lead from Retail to liaise with Client Engagement on related project and manage LUCE clienteling tool

Assist on roll-out of any retail projects to enhance store performance and client experience

Provide administrative support to store and act as the bridge between the stores and head office

Bachelor degree or above in fashion, Business Administration or equivalent

Minimum 3-5 years of relevant operations experience, luxury industry is highly preferred

Strong sense on Sales and Retail Excellence KPIs and Store Operations flow

Proficient in MS Office. Advanced user of Excel is a must

Excellent analytical, presentation and communication skill

Well organized, self-motivated as well as a good team player

Good command of both spoken and written English and Chinese

This is an exciting opportunity to contribute to the Balenciaga philosophy and to become part of a team that offers possibilities to learn and grow.

Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution.

We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation - enriches the workplace and our client experience.

As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors.

Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.


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