Guest Services Officer - Outlets
Hyatt Regency Hong Kong, Tsim Sha Tsui
Yau Tsim Mong,  Hong Kong
14天前
source : AHC Corporation Ltd

Company Description :

A Conveniently Located Hong Kong Hotel

Connect with the rest of the world when staying at Hyatt Regency Hong Kong, Tsim Sha Tsui.

Located in Tsim Sha Tsui, one of the most prominent locations in Hong Kong, guests will enjoy easy access to the airport, exhibition centers, shopping destinations, local attractions and even mainland China via the MTR stations, which are underneath the hotel.

This 5-star luxury hotel offers 381 well-appointed guestrooms, each equipped with free Wi-Fi and a smartphone, offering free local and international calls to ten countries as well as 4G mobile Internet access.

In the morning, get energized at our outdoor pool or 24-hour fitness center, followed by a healthy and refreshing buffet breakfast at Cafe.

When night falls, grab a drink or a bite in one of our four on-site restaurants or our bar, then take a night tour to the nearby Victoria Harbor waterfront.

Job Description :

We are hiring Guest Services Officer - Outlets.

  • You will be responsible to provide an excellent and consistent level of service to your customers.
  • To greet and seat all guests, and wish them goodbye on their departure, providing them with courteous, professional, efficient and flexible service that supports the outlet’s operating concept, brand promise and Hyatt International standards.
  • To assist with receiving guests in the hotel's restaurants, manages the inventory of the outlet, and assists the service staff whenever necessary.
  • To take and manage reservations and table assignments as prescribed by the Outlet Manager.
  • Job Details :

  • Holds Diploma / Certificate in Hospitality or Tourism Management desirable.
  • Basic Computer Skills and Cashiering Skills.
  • Minimum 2 years work experience in hotel operations.
  • Basic Food and Beverage service skills.
  • Good customer service, communications and interpersonal skills are a must.
  • We will provide comprehensive training programmes and career growth opportunities to the successful candidates.

    Interested parties please apply by clicking "APPLY NOW"

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