IT Infrastructure Engineer
PVH
Hong Kong, Hong Kong
3天前

POSITION SUMMARY :

Maintain availability and provide support services of IT infrastructure assigned to the role. This may include server and network components and associated hardware, software and facilities.

PRIMARY RESPONSIBILITIES / ACCOUNTABILITIES OF THE JOB :

System Administration

  • Planning and execution of regular health checking and system monitoring. Installation of systems hardware, software and associated infrastructure
  • Configuration, administration and maintenance IT servers and associated infrastructure
  • Preventative support with system analysis and performance monitoring.
  • Systems security management
  • Data backup and recovery administration
  • IT Operations Management

  • Manage infrastructure support, including answering support queries, questions and escalations.
  • Logging and coordinating support tasks. Monitoring progress and quality of deliverables from both internal and external resources, ensuring associated, services, requests and incidents follow the defined workflows.
  • Secure quality documentation of solutions deployed according to defined standard
  • Assist in IT capacity planning and budget management.
  • Involvement in regional and global support teams.
  • Responsibilities also include other IT related tasks and services assigned by supervisors. These tasks and services may be provided in non-standard hours and in overseas locations as required by the nature of the job.
  • KEY COMPETENCIES :

  • TEAMWORK : Builds good working relationships; collaborates toward deadlines and deliverables. Able to communicate effectively across the team and organization;
  • effectively works at long distances.

  • ORGANIZING : Works according to defined schedules and deadlines; takes direction well and able to work with high accountability;
  • manages own work and tracks progress. Seeks out resources to get things done; able to multi-task and adapt to changing priorities.

    ENVIRONMENT : Ability to work in fast-paced, team-oriented setting; interface with Global Design and Supply Chain.

    FUNCTIONAL COMPETENCIES :

  • Knowledge in hardware, operating systems, networking, communication and security.
  • Analytical with strong problem-solving skills.
  • Interpersonal and communication skills.
  • Ability to work on multiple projects and meet time-sensitive deadlines
  • QUALIFICATIONS & EXPERIENCE :

    Experience :

  • 3-5 years or above in IT business
  • Experience in to Windows administration
  • Exposure to data backup and recovery administration
  • Solid experience in Server deployment, upgrade and maintain in Ms AD Domain, Exchange, Citrix, VM etc.
  • Knowledge in networking, MS product, VMware, VDI will be an advantage
  • Education :

  • IT Diploma certification, preferred university graduate
  • Holder of professional certification e.g. MCSE, CCNA etc. is an advantage
  • Skills :

  • Critical thinking and decision-making skills
  • Firm grasp on IT infrastructure and operations best practices
  • Fluency in English, Cantonese and Mandarin
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