Here is a career opportunity to assume a position
where you are valued and trusted as a person
where you can express your talents
where you can enjoy a supportive management
where your achievements are recognised
where your opinions count
where you can work with a team of excellence
where you can grow and develop a career, not just a job
If this is what you are looking for, we want to hear from you!
Position Responsibilities :
Achieve customer satisfaction.
Attend case promptly and resolve issue efficiently.
Develop technical knowledge.
Ensure all log report files are properly written and confirmed by customer.
Complete routine preventive maintenance promptly and thoroughly.
Minimise cost for service delivery.
Ensure documentation and drawings accuracy and comprehensiveness.
Ensure all work are up to ICD's standard quality.
Attend non-business hour's emergency hotline call. (Overtime allowance is applicable)
Supervise subcontractor workers.
General errand to assist team technically.
Knowledge development such as access control, video, and alarm.
Report to service department manager.
1-2 years relevant experience is preferrable
Basic IT knowledge in hardware, network and database
Strong sense of responsibility, self-motivated with good interpersonal and communication skills, problem solving skills
Hard working and able to work under pressure
Willing to learn and grow
Outgoing personality, ability to listen, and positive spirit
Familiar with MS Office and AutoCAD
On duty is required (Overtime allowance is applicable)
Holder of Security Personnel Permit (Cat D) is preferred
Candidates with less experience will be considered as junior position
We offer 5 days work, competitive salary, bonus, medical & dental benefits, best-in-class training and
development, attractive career advancement opportunities to the right candidate.
To apply for this position, please send your cover letter, resume, and expected salary to recruit icdsecurity.com
All information received will be kept in strict confidential and only for employment-related purpose.
RETURN TO ALL HONG KONG POSITIONS