Senior Officer, Life Claims
Hong Kong, China

Responsibilities :

Data capture and follow up on additional supporting documents to facilitate the decision on underwriting, compliance and premium financing after case submission

Prepare and check decline / after investigation letters

Approve claims cases within TAT

Conduct claims investigation

Prepare tailored made letters (including decision and investigation letters)

Handle ad hoc assignments from management

Job Requirements :

  • Matriculated or above.
  • Preferably with professional qualification in Life Insurance including LOMA (Life Office Management Association), ICA (International Claim Association)
  • Minimum of 2 years claims experience in life insurance
  • Effective communication in English and Cantonese.
  • Proficient in MS Office and Chinese typing
  • A good team player who is eager to learn and strive for improvement
  • Attention to details with high accuracy rate
  • Good communication and interpersonal skills
  • Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law.

    We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location.

    We also allow for reasonable adjustments to support people with special requirements.


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