Senior Executive, Account Servicing
Neo Derm Group Ltd.
Hong Kong

The Job

To cope with the growth of the new business direction we are looking for a capable Account Servicing executive to support medical affairs, marketing information and training in our operations team.

The incumbent will take a leading role in medical marketing activities and market access.

Responsibilities :

  • Lead marketing activities aligned with new digital platform direction. Coordinate new product launch planning and strategy.
  • Responsible for building professional doctor’s network, clinic anagement and engagement, including before and after sales follow up to ensure high quality of marketing and content collaterals are standardized and presentable
  • Perform onsite excitement events and seminars by understanding needs and target audience in various outlets
  • Provide training and expertise support for professionals on utilizing and maximizing the use of the new platform
  • Act as the key person of communication between professional clients and the business to reflect any changes and requirements between the two parties
  • Working closely with sales and technical team, provide solution proposal and maintain solid relationship with clients
  • Requirements :

  • Bachelor Degree in Business Administrative, Marketing or related discipline
  • 3-5 years in experience in an account servicing space dealing with medical / healthcare industry background in beauty salons and clinics would be an advantage
  • Result-oriented and strategic thinking. Good communication and interpersonal skill with high sensitivity when dealing with professionals- doctors and medical professional
  • Good at spoken and written English & Chinese, good presentation skills
  • Ability to manage multiple priorities
  • Good business sense, customer-oriented with medical integrity
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