Customer Relations Specialist
China Mobile Hong Kong Co. Ltd.
Hong Kong

In this position, you will :

  • Mainly handle outbound warm calls (existing customer group);
  • Promote mobile services / products to selected customers by phone in order to meet preset sales target;
  • Handle hotline services and answer enquires for customers.
  • To be successful in this position, you should meet the following requirements :

  • Form 5 or above;
  • 1 year relevant work experience preferably in Customer Service / outbound / mobile sales;
  • Willing to work under pressure, self-motived and pleasant personality;
  • Excellent communication skills and good customer service skills;
  • Result driven towards achieving sales target;
  • Good command of phone manner;
  • More experience with Team Leader role will be considered as Senior Customer Relations Specialist
  • When you work :

  • 5 days’ work per week in shift pattern (including Sunday and Public Holiday)
  • 8.75 hours per day (including 1 hour for meal break)
  • What you enjoy :
  • Double pay
  • Double pay
  • Discretionary bonus
  • Performance Incentive
  • Shift allowance
  • Life insurance
  • Medical insurance
  • Annual leave
  • Birhtday leave
  • Birthday gift
  • Marriage leave
  • Compassionate leave
  • Staff discount
  • Staff activities
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