In house IT Support/ System Administrator/ System Engineer/ Operator/ Network Security (Fresh ok)
Seamatch
Hong Kong
4天前

Job Description

Senior / Junior) IT Support (inhouse)

Key Responsibilities :

  • Provide first level technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Responds to isolates problem, and determines and implements solution.
  • Handle the user enquire and service renewal on PC and Mobile device service
  • Provide first level Microsoft office, SharePoint, business productivity tools consulting and support
  • Provide First-level daily support on both server and network, desktop hardware & software problem
  • Re-configuration of PC HW, printer and SW due to office relocation
  • Provide VPN client, mobile device and network access support
  • Monitor ticket status and engineer support
  • Follow up with customers to ensure issue has been resolved.
  • System Administrator - all-round (inhouse)

    Responsibilities

  • Hardware / software setup, maintenance and trouble-shooting
  • Provide hardware, software, Server and network support
  • Coordinate with vendors on hardware and software purchase / maintenance
  • Manage IT asset and server hardware inventory
  • Vendor and Project management
  • Follow up ad-hoc task
  • Senior Network Engineer / Network Engineer (20K-50K)

    Responsibilities :

  • Perform duty for operating managed network service for Cisco network equipment
  • Carry out service provisioning, fault isolation, record fault symptom and prepare report
  • Manage change request and help desk activity Providing effective and quality IT professional service
  • Deliver security and network infrastructure projects
  • Ensure project tasks are completed on time and project goals are achieved
  • Job Requirement : (Senior / Junior) IT Support (inhouse)

    General Requirements :

  • Higher Diploma or Degree holder in Information Services or related disciplines;
  • 3-5 years' relevant support experience
  • Solid experience on Active Directory is a big plus
  • Cantonese is a MUST
  • Good command of written and spoken English and Mandarin is a plus.
  • Mature candidate is welcome
  • Less experience / Fresh will be considered as Junior IT Officer
  • System Administrator - all-round (inhouse)

    Requirements

  • Higher Diploma or Degree in Computer Science or related discipline
  • Minimum 4 years working experience related to IT support and troubleshooting
  • Good command of written and spoken English and Chinese, including Putonghua
  • Good communications skill and self-motivated
  • Able to work independently
  • Technical Skills

  • Good infrastructure skills (Cloud, AWS, Windows, VMWare, Linux, Veeam, Networking, HA Soultion)
  • Scriping like Windows Powershell / Linux Shell scripts, or others scripting tools
  • Knowledge in Firewall, Switches, SAN, MSSQL, MYSQL, VOIP, VPN
  • Senior Network Engineer / Network Engineer (20K-50K)

    Requirements :

  • Diploma or above in Computer Science, Information System, Telecommunications or related disciplines
  • 1- 2 years relevant working experience in IT industry
  • Solid experience on Switch, Router, Firewall, LAN / WAN
  • Experience in Core network CS / PS / EPC technologies is preferred
  • Certificate Holders of CCNA / CCNP / CCSE / CCSA would be advantage
  • On-job training will be provided for CISCO certification
  • Fresh graduate / Less experience will be consider as Junior Engineer / NOC Engineer
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