Client Onboarding Specialist #160993
Credit Suisse
Hong Kong, China

We Offer

We are a department whichvalues Diversity and Inclusion (D&I) and is committed to realizing thefirm’s D&I ambition which is an integral part

BPS IB COLM - IB COBis within the APAC BPS COLM department and focused on

  • Takingownership of the client onboarding process across all jurisdictions globallyand initial due diligence activities bringing potential relationships from prospect client’ to trading client’ in the shortest possible time, minimizingrisks, delays and maximizing the quality standards ensuring full compliancewith all relevant requirements.
  • Facilitatingand coordinating with relevant FO and Business COOs new business initiatives.
  • AdvisingAPAC IB (ATS and IBCM) sales personnel and direct clients on any clientonboarding requirement globally (e.g. KYC, account opening, tax andsuitability) and proactively solution to the extent permissible, issue impact aclient onboarding request in relation to (a) client identification andcompliance requirements (b) Credit or Legal issues (c) static data issues (d)product system (OPP).
  • Handlingcase preparation for low and high risk client onboarding requests including (i)complex clients (e.g. hedge funds, trusts and unregulated entities, insurances,sovereign and any entities based in high risk’ jurisdictions) (ii) accountswith booking entities supervised in multiple jurisdictions and (iii) clientstrading products that present credit, compliance and legal implicationsattracting enhanced regulatory scrutiny.
  • Performingscreening activities linked to the client onboarding requests and facilitatingrelevant dis-positioning by FO and potential reporting to Compliance forclearance in regards to PEP, Rep. Risk etc.
  • Ensuringthe client onboarding request submitted to compliance for approval is in acomplete and accurate manner having regard to all applicable client duediligence, tax and other regulatory requirements.
  • Proactivelyengaging all relevant business partners with a view to steadily improve andoptimize controls and processes relevant to new client onboarding and accountopening & forms governance processes.
  • Ensuringhigh standards of Ethics and Control be maintained during the performance ofday-to-day activities, reporting / investigating potential regulatory breaches.
  • Assistingin ad-hoc / ongoing regulatory projects and performing relevant controlsembedded in the process.
  • Maintainingand improving quality of client static data capture on internal client dataplatforms (e.g. iCON Party / CMS and Fenergo)
  • Producingrelevant MI pertaining to IB COB activities, feeding Key PerformanceIndicators, KRI and APAC governance metrics.
  • Mainduties / responsibilities of the role

  • Implementing Account Form Governance and control / tracking of IB Client Onboarding (to run in parallel of CLMR program roll out phases + expected legal entity / client data migrations)
  • The enforcement of data steward ownership / initial due diligence model, these controls and ongoing supervision of Key IB client data points will progressively move as part of COLM IB COLM BAU tasks
  • Additionally, the incumbentmight also engage in the :

  • Reviewing of KYC, tax and suitability documentation pertaining to new clients being onboarded or whose relationship is being extended
  • Reviewing and facilitate dis-positioning of screening results in coordination with FO client relationship owner and compliance
  • Processing and coordination and performance of all relevant 4 eyes check controls as well as qualitative and quantitative contribution to various business initiatives and related client outreach touching upon client relationships of varying levels of complexity
  • Core Functions

  • Representing BPS IB COLM in strategic / regulatory IB client account form governance initiatives and projects
  • Delivering initial due diligence output that is in line with IB COB quality standards, objectives, vision and roadmap.
  • Driving and delivering continuous operational improvements in the processes and diligently use the tooling part of the IB client IT platforms
  • Managing own IB COB Book-Of-Work (BOW) and the prioritization of IB client onboarding.
  • Supporting User Acceptance Testing (UAT) of IB client platform solutions, and deliver training to Run-The-Bank teams where required
  • Delivering MI for capacity and delivery management
  • Providing regular status updates on progress with projects to line management and internal business partners
  • Seek to provide / obtain / coordinate advice from / to relevant partners to resolve potential or actual issues affecting the onboarding processes.
  • Driving and tracking, subject to pre-agreed parameters, the necessary prioritization review of ad-hoc initiatives
  • Investigating and report potential breaches in IB client onboarding processes.
  • Assisting in implementing the regulatory project objectives and priorities set by CS management.
  • Providing relevant translations to / from English for BAU and day to day team needs in other languages mastered by the incumbent
  • You Offer

  • Understand the value of diversity in the workplace and are dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work.
  • This should be further elaborated on in your application

  • 3 - 5 years of experience for degree / non-degree holder
  • Previous experience gained in an international financial institution (investment banking), securities / trading house or Asset Manager.
  • Familiarity with AML / KYC / Regulatory regimes in APAC, and ideally EMEA, US
  • Outstanding written and verbal communication skills in English, as well as Mandarin due to market coverage which requires regular dealings with Mandarin-speaking business partners and teams globally
  • Technical / businessskills & knowledge

  • Familiarity with investment banking and corporate finance products (such as M&A, IPO, DCM, ECM etc.)
  • Self-starter with outstanding project management skills
  • Accurate and keen on detail
  • Result oriented, dedicated, hardworking and can work on own initiative whilst also delivering on time with a high level of integrity, sense of urgency, attention to detail and quality standards
  • Other Requirements

  • Acts to add value to the business and clients
  • Makes timely informed decisions
  • Uses resources efficiently
  • Proactive, drives projects, processes to achieve goals and deliver results
  • Promotes timely flow of information and can multitask
  • Strong problem solving skills, a collaborator and keen to work in a diverse environment
  • Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.


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