Alipay Payment Services Hong Kong Limited Payment Risk Analyst
Hong Kong

Job Description

  • Acquirer / Merchant Risk Assessment & Onboarding : Ability to gather relevant information to assess the risk level imposed by acquirer / merchant to AlipayHK, and ensure the fulfillment of due diligence when onboarding acquirers / merchants
  • Ongoing Portfolio Management & Monitoring Monitor & analyze key risk KPI and its business impact and respond to risk and fraud conditions
  • Case Review & investigation : Review & follow up on suspicious cases with internal teams to develop appropriate risk mitigation strategies
  • Operation Process & enhancement : Collaborate closely with the business development and merchant services team to ensure policy are executed;
  • Analytics : Analytic support on abnormal trends and assist in identifying new fraud / cybercrime threats to AlipayHK
  • Reporting : Prepare reports, briefings and regular updates
  • Complete fraud reviews accurately and in a timely manner and determine if transactions are fraudulent and complete the corresponding actions, for example chargeback
  • Communication : Managing relationships with key stakeholders from business partners, internal risk team, outsourcing partner to drive implementation and meet the risk standard
  • Job Requirements

  • Bachelor’s degree or above in Statistics, Mathematics, Engineering, Actuarial Sciences or other quantitative discipline or equivalent work experience.
  • 3+ years of experience in Analytics, Risk management, Data science, preferably in fraud risk at a Payments, bank, card association or E-Commerce company.
  • Strong learning and logical thinking ability, strong data analytics and project management skill; relevant experience in SQL / Modelling is preferred
  • Problem-solving, positive and constructive attitude is a must
  • Organized with attention to details to identify potential risks and ability to work independently and ability to formulate standardize solution
  • Knowledge with card scheme and experience in merchant policy is preferred
  • Strong Communication Skills to communicate points of view on complex and challenging topics professionally with supporting rationale to cross-functional stakeholders with clarity and discretion
  • Language : Fluent in English, Cantonese and Mandarin
  • The position is based in Hong Kong and may require some travel to China
  • 申請
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