Network Support Engineer
NTT DATA Services
Hong Kong, HK, HK

Role Responsibilities

  • Working in in-country network operation team.
  • Working on Cisco based network system (LAN / WAN / VoIP) daily operation independently as well as working with regional support team and vendors, which includes
  • a. Network system maintenance and troubleshooting.

    b. Support and assist regional network team on incident handling.

    c. Network documentation submission and system update.

    d. Network system capacity report.

    e. Network asset maintenance and inventory update.

    f. Regional project coordination and support.

  • Project deployment on network system implementation. Manage and implement various network related projects. Coordinate project logistics including vendor management, documentation, handover etc.
  • within approved budget, schedule and ensure compliant to Citigroup relevant policies.

  • Scope covering Hongkong / Macau.
  • Requirements

  • Cisco based network system knowledge and practical working experience, 2-4 years working experience for a daily operation on a medium or large size network environment.
  • CCNP
  • Self-motivated and highly responsible.
  • Quick learner and detail oriented.
  • Sense on QA and information security.
  • Documentation accountability.
  • Teamwork and hardworking, available for OT.
  • Reporting and coordination is a must.
  • Sound English both in oral and written.
  • Taken at least one dose of COVID vaccine or proof of medical exemption for unvaccination
  • Preferences

  • Experience on handling project is better#LI-APJ
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