Operation Manager (Data Centre / NOC)

Job Description :

Successful candidate is expected to as a site manager of a able data centre, oversee operations and clients service delivery.

Client Details

Our client is a leading telecommunication service provider in HK, with own high-tier data and network operation centre, provides high quality data centre, network support and monitoring service to clients


  • Manage DC / NOC operation and service teams
  • Work with internal project team and clients for service delivery duties
  • Execute manpower and resources planning, budgeting, and propose to senior management
  • Review operation procedure, incident escalation process to ensure the fulfilment of service level agreement and ISO standards
  • Involve in shortlisting service providers including IT equipment vendors, facilities maintenance contractor
  • Manage and communicate with vendors for service improvement, incidents evaluation, etc.
  • Profile

  • Degree holder or above in Telecommunication, Information Technology, Engineering or related discipline.
  • Minimum 8 year's experience in Data Centre / Network Operation Centre operation and service delivery, with 3 years in managerial role
  • Familiar in ISO or other DC related standards
  • Track record in managing able, high-tier data centre is an advantage
  • Good team management, resources planning and interpersonal skills
  • Good command in both English and Mandarin
  • Job Offer

  • Stable working environment
  • Comprehensive benefits package (double pay, performance bonus, medical and dental insurance)
  • To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Ben Si on +852 2848 9548

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