Relationship Manager, Savings
Confidential
Ho
3天前
source : Jobsinghana.com, LLC
  • Branch : Ho
  • Start date : Immediately
  • Expiry date for applications : 9th October 2020 (Close of business)
  • Working hours : Daily 8h00 till 17h00 or as required to fulfill one’s responsibilities.
  • General Description :

    The Relationship Manager, Savings shall be directly responsible for mobilising deposits for the branch.

    Sales and Business Growth

    Responsible for :

  • ensuring the achievement of monthly sales for the Company’s deposit products.
  • leading the analysis of competitor’s products, features, pricing, and other information; presenting marketing strategies and directions for the deposit product(s).
  • coordinating marketing sales and support activities for the business, including the design, supply, and distribution of marketing materials to Sales Staff.
  • maintaining and updating the design of the required marketing material(s).
  • maintaining and updating the design of the required application forms and investment certificates.
  • client acquisition.
  • managing the performance of Sales Staff in the Branch; ensuring that agreed rewards or sanctions are administered.
  • Customer Care and Relationship Management

    Responsible for :

  • ensuring the maintenance of excellent relationships between the other business and its top clients.
  • ensuring the maintenance of excellent relationship between branches.
  • training the Savings Sales Staff in the Branch.
  • ensuring that all Relationship Officers deliver good quality services to all clients.
  • leading and developing a strong sense of client orientation amongst all Relationship Officers.
  • Deposit Programme related queries by customers and potential customers.
  • ensuring the effective implementation of service recovery initiatives to ensure that clients complaints are effectively addressed.
  • Responsible for :

  • weekly reporting on progress and performance to Management.
  • any other task(s) that Management may assign.
  • Required Skills or Experience

  • A bachelor’s Degree (Finance, Economics or Business preferred)
  • Excellent knowledge of the Ghanaian small business climate and preferences
  • Minimum three (3) years’ experience in sales management role.
  • Skills / Attributes

  • Hard working and analytical;
  • Self-starter;
  • Excellent communication and interpersonal skills;
  • Sales target driven and good sales skills
  • Team spirit is essential
  • Very neat and well-organized person
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