Premier Relationship Officer - Retail Banking and Wealth Management
HSBC Group
Hong Kong, China
40天前

Description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities.

Retail Banking and Wealth Management serves millions of customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures.

It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-

centric propositions and innovative and efficient distribution channels.

We are currently seeking a high caliber professional to join our team as Premier Relationship Officer .

Principal responsibilities

Collaborate with Premier Relationship Manager to develop and nurture relationships with Premier clients

Provide efficient, high quality professional services and ensure a consistent delivery of the Global Premier core service standards and proposition

Support Premier Relationship Managers to conduct customer needs activity planning and portfolio management to improve customer satisfaction

Promote HSBC Premier proposition for deposits and portfolio growth

Initiate and maintain effective communication with paired Premier Relationship Managers

Assisting Premier Relationship Manager on managing, developing and retaining quality client relationship

Requirements

  • Bachelor's degree or equivalent experience
  • Proven frontline experience in customer serving at a financial institution

    Excellent customer service skill and mindset, with strong attention to detail

    Good knowledge of retail banking and wealth management products

    Team player with commercial orientation

    Clear view on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment.

    Holder of relevant insurance and investment licenses

    Fluency in both English and Cantonese, with knowledge of Mandarin is preferred

    University level education, preferably in finance, business or a related discipline

    You’ll achieve more when you join HSBC.

    Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

    HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

    Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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