Some careers grow faster than others.
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.
Global Trade and Receivables Finance comprises over 4,500 people across more than 60 countries, helping suppliers and buyers with their export and import finance needs.
Trade is where HSBC began in 1865, when we financed commerce between Europe, North America and Asia.
We are currently seeking a high caliber professional to join our team as Senior Services Manager .
Maintain and improve the delivery of superior customer service by actively driving operational performance.
Manage operational resources effectively to meet strategic objectives of the business.
To ensure Knowledge retention in the process by continuously developing and training staff and ensure there is a successful framework of career progression plan in place.
Ensure all transactions are processed within the appropriate Sanctions and Financial Crime Risks framework
Monitor the output of the implementation and effectiveness of Global strategic initiatives on trade systems for achievement of long term objectives.
Ensure smooth implementation of new systems as well as ongoing upgrades enhancements
Share any best practices with regional and country teams.
Excellent knowledge and experience in trade products, operations, trade cycle and customer service
Good understanding of customer groups and supporting business initiatives
Good understanding of operational risk related to the underlying Trade Transactions
Strong interpersonal, influencing and communication skills
A good team player who possesses good interpersonal and communication skills
Strong organizing and time management skills
Can work independently and quickly, with good attention to detail and solutions oriented
Good command of spoken and written English desirable
Self motivated with initiatives to take on new and additional responsibilities
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
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