Assistant Manager
HSBC Group
Hong Kong, China


Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future.

Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-

custody and clearing, and corporate trust and loan agency services.

We are currently seeking a high caliber professional to join our team as Assistant Manager, Investment Operations Service Delivery .

Principal responsibilities

  • Process trade matching and settlement services in respect of Investment Operations activities by ensuring all securities trades are matched to brokers trade confirmations and instructed to clients custodians for settlement within strict deadlines, Securities Processing
  • Provide managerial operational cover when required within Investment Operations Service Delivery as well as undertaking own tasks within the Team
  • Monitor the timeliness and completeness of the Middle Office downstream operations such as security settlement and cash payment
  • Provide client services to Middle Office clients to ensure all enquires are resolved on a timely basis, providing clear and concise notes together with documentation to support outstanding items
  • Represent team to participate in various change management and transformation projects to ensure up to date knowledge on the overall infrastructure development and corporate changes
  • Take control of all communication within HSBC Securities Services in respect of client implementations within Investment Operations
  • Be the key coordinator between HSS Investment Operations and HSS stakeholder project teams to progress operational service model with procedures governing the workflow
  • Manage implementation delivery of clients middle office service proposition within HSS Investment Operations and perform Middle Office operations for any new products and service offering as the scope expands
  • Proactively identifying and resolving processing model gaps and or inefficiencies whilst ensuring a globally consistent operating model and participate in various change management and transformation projects
  • Manage User Acceptance of new or upgraded software as required, under guidance of the relative project or IT team
  • Continually reassess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology
  • Update and maintain all procedural documentation accordingly
  • Maintain good partnership with Securities Services Operation and ensure the alignment of service delivery across various operation sites
  • Requirements

  • Diverse working experience in financial or consulting fields including strong process management skills and system implementation skills within an Asset Manager or equivalent market provider of Asset Management outsourced Operations support
  • Proven experience in managing the Post Trade life cycle events with exposure to CTM, SWIFT GETC, Fiserv Tradeflow, Bloomberg and Markit EDM data enrichment tooling would be an advantage
  • A working knowledge of Securities Trading confirmation and settlement procedures and market practice, including the use of Electronic Trade Confirmations and SWIFT settlement message types
  • Good knowledge of Middle Office operation preferably with a hands on knowledge to operate HSBCNet, Multifonds, Markit EDM and TradeFlow
  • Extensive experience of leading and developing teams using appropriate communication, delegation and planning skills
  • Strong understanding of regional business and financial services market would be an advantage
  • Excellent communication skills to clearly articulate issues and ideas with different levels across operations and stakeholders
  • Strong inter personal and negotiation skills to motivate and engage with subordinates, colleagues and senior business leaders
  • Strong knowledge of all financial instruments such as fixed income, equities and cash products including OTC Derivative products
  • You’ll achieve more when you join HSBC.

    Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

    HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

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