Trade Operations APAC
Hong Kong

Job Description

This position is responsible for servicing primarily APAC clients in APAC and international markets. In this equity Middle Office ( Trade Services ) role you will liaise with the APAC institutional client base in the post-execution (Operations) area and the Front Office (Sales Trading) team to ensure that client delivery is of a high quality.

As such, you must possess excellent client service & communication skills, and a confident manner to effectively manage internal / external client expectations and deliver quality services.

The Trade Support Team in Asia has representatives in Sydney, Tokyo and Hong Kong.

Job Profile

  • Perform Client onboarding process, and static data maintenance
  • Ensure timely and accurate processing of client trades and onward submission to the custodian providing operational support to all members
  • Collect and allocate trades, internal processing of trades (issuance of confirmations and uploading trades to the clearing bank)
  • Identify and resolve workflow issues and liaise with internal / external departments and clients to communicate resolution of outstanding issues, ensuring escalation to immediate manager
  • Daily / Monthly Trade, Tax and Regulatory reporting to Exchanges and Regulators
  • Create and update various statistics for members (trade allocations, pre-match rates / fail rates etc.)
  • Initiate new procedures and solutions to improve productivity, system enhancements and increase STP
  • Take responsibility for your assigned department projects, (UAT, system enhancements etc.)
  • Perform pre-matching with both market and client counterparties
  • Ensure all daily / weekly / monthly reconciliations are completed in a timely manner in order to produce reports to management
  • Managing monthly commission claim and reconciliation in different markets
  • Managing CSA requests with other internal departments and clients
  • Visiting Client BO for Annual / Quarterly Service Review
  • Requirements

  • 3-5 years’ of experience working in post trade and settlement
  • Fluent Japanese speaker with competent Japanese writing skills
  • Familiarity with buy-side and / or sell-side trading floor environments and support functions
  • Experience with back-office processing systems
  • Omgeo Alert and CTM platform knowledge essential
  • Knowledge and understanding of the on-exchange equities trading and settlement
  • with Fixed Income product knowledge will be a plus)

  • Knowledge of Settlement lifecycle of APAC markets
  • Excellent verbal and written skills for communicating with internal / external clients
  • Willingness to work Japanese or Sydney trading hours occasionally
  • Willingness to work on public holidays whenever needed
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