Senior Consultant - Back Office
Hong Kong, HK

Senior Consultant, Back Office

About us

is a cloud-enabled provider of cross-asset front-to-back solutions for financial markets with over 35,000 users in 60+ countries.

With a rich legacy of innovation and 20 years of experience, its award-winning software improves reliability, adaptability, and scalability across several verticals, including capital markets, investment management, central banking, clearing, treasury, and collateral management.

Calypso’s success is founded on our values of accountability, transparency, and people.

Division summary

Customer Success contributes to our efforts to enhance and transform the Calypso customer experience via a client-centric approach (building and maintaining relationships, proactively identifying potential crises that may detrimental to the user experience, meeting and exceeding client expectations).

Thus, helping to differentiate Calypso and contributing to the growth of our business. Customer Success is composed of several organizations (Customer Delivery, Cloud Services, Calypso Learning Services, Customer Support, and Customer Success Management) that manage the customer’s journey at Calypso.

Team and Role overview

Our well-established team is charged with providing expert customer delivery to our major clients in the wider APAC region.

The team is comprised of functional and technical experts covering front, middle and back office. Calypso Technology is seeking a Back Office Consultant with relevant work experience in the capital markets or at a financial software company.

What you will be doing

  • Work directly with customers to gather, scope, and understand business requirements, and influence them towards Calypso’s best practice solutions.
  • Work hands on to design, configure and test the system to ensure that it meets the business requirements wherever there is deviation from Calypso’s out of the box solution.
  • Follow up with the Client’s end users to validate the solution delivered, achieve signoff, and continue to support various phases such as SIT, UAT, Migration activities and move the system toward go-live.
  • Identify and raise approved core product gaps and follow up through Calypso’s internal process until delivery.
  • During the development of enhancements, the Consultant will work with the Calypso Product team or Project technical team to iteratively test enhancements to ensure they will meet business requirements.
  • The Consultant will assist in deployment and validation by the Client.
  • Responsible for training users on basic use of the system, new functionality.
  • What we are looking for

  • Experience working with a software vendor in a Business analysis role or as a functional Back office user within the capital markets industry.
  • Expertise in the support and / or implementation of a Back-Office system primarily in post trade processing areas of Trade validation, Cross-Asset Accounting, Settlements, Reconciliations, Messages (SWIFT / Paper), Regulatory and Internal reporting.
  • Strong knowledge and functional experience in support of one or more of the following Asset classes : Foreign Exchange (FX), Fixed Income and Money Market (FI / MM), Interest Rate Derivatives (IRD), FX Derivatives (FXD), Credit Derivatives, Equities and Equity Derivatives, Commodities and Commodity Derivatives.
  • Candidates with exposure to Clearing, Collateral & Securities Finance will also be considered.
  • Willingness and ability to travel frequently (up to 75%), as required.
  • Hong Kong Office

    We’re located in 73-story block (the fifth tallest skyscraper and landmark in its own right). We’re 5 minutes away from Central Station or Sheung Wan Station (MTR).

    Famous international restaurants, bars, coffee shops and well-known brand shops are within 0.5km, close to Mid-levels Escalator.

    Our space on level 27 accommodates 20 employees, one conference room, one meeting room and one pantry with leisure space for employees to enjoy a lunch break or a coffee time.

    We have two cities view and one partial sea view, and also the International Commerce Centre (ICC), the tallest building in Hong Kong is just right opposite of our office across the Victory Harbour.


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