Duty Manager (Availability & Analysis), E-Commerce Fulfillment Centre
source : Dairy Farm
Coordinate with suppliers and offices to ensure replenishment, inventory allocation and distribution plan
Data checking and consolidation with different data analysing tools
Coordinate with 3PL and e-commerce centre and monitor performance with major KPI reports
Analyze potential areas and develop continuous improvement plans to achieve smooth e-commerce fulfillment centre operations, including but not limited to picking accuracy, on-time completion, stock availability & operations productivity, etc.
Provide constructive feedback and guidance to team members aiming to upgrade their work capability and improve the overall standard
Prepare daily, weekly and monthly reports
Liaise between supervisors and other team members who work for different work shifts with management
Execute employee disciplinary actions in accordance with the company policy when necessary
5.5 days’ work week (6 days a week and 5 days a week on alternate weeks basis)
Conduct analysis in preparation of volume forecast for daily orders
Ensure all direct and indirect labors have correct understanding on occupational health and safety standard as well as food safety standard
F.5 / F.6 standard or above
Minimum 2 years of solid experience in warehouse or ecommerce management
Knowledge of PC applications and modern warehouse management system
Proficiency with Excel including Vlookup and Pivot Table is an advantage
Teamwork oriented and able to communicate with people at all levels
Proactive, responsible, and willing to work under pressure
Good command of written and spoken English and Chinese
Immediate available is preferred
Demonstrate knowledge in putting, distribution, transport, inventory and supply chain processes
Candidate with less experience will be considered for Operations Supervisor
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