Senior Service Training Engineer
Thales Transport & Security (Hong-Kong) Limited
Hong Kong

Hong Kong, Hong KongThales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day.

Our Rail Signalling and Communication systems are used on metro lines across major cities, and 72,000 kms of route, 52,000 trains per day in 16 countries are controlled by our Traffic Management Systems.

Together We deployed the first-ever nationwide ticketing system which processes over 50 million ticketing transactions in 100 cities daily.

Thales is a leading multi-domestic electronics and systems group, addressing Defence and Security, Aerospace and Ground Transport markets worldwide.

State-of-the-art technologies combined to the expertise of 64,000 employees in 56 countries make Thales a key player in assuring security of people, assets, infrastructures, cities and nations.


  • Develop and prepare Service documents such as Operation and Maintenance manual, trainer and trainee maintenance manual, maintenance guide cards and training video and simulation application
  • Prepare and update the Service process document such as define the associated Basic services, Service Definition Document (SDD) and Service Management Plan (SMP).
  • Develop and update Service work flow and work instruction of Training for the associated stakeholders
  • Design project training plans and create various format of training materials
  • Conduct onsite and online training to both internal and external parties according to the training plan
  • Handle external and internal Training Logistics
  • Requirements

  • Degree or High Diploma in Engineering field
  • 3-5 years working experience in Engineering field
  • With Documents creation experience is preferred
  • Process minded
  • Team player and good communication skills
  • Good interpersonal skill and service attitude
  • Good command of both spoken and written English
  • Occasional shift-duties. Site work required
  • Able to work under pressure in the fast paced working environment
  • Willing to travel
  • At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields.

    Together we believe that embracing flexibility is a smarter way of working. Great journeys start here,


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