Senior Business Analyst
Bupa
Hong Kong
1天前
-

Job Purpose :

You will apply sound knowledge of business and technology to lead the development of future business processes, target operating models, and business solutions.

You will make recommendations based on opportunities that business re-engineering, lean processing and new technology bring.

This should be achieved by applying previous experience in change initiatives, demonstrating excellent stakeholder management skills across a range of business hierarchies or cultures, using professional business analysis and business improvements techniques and tools such as Business Process Re-engineering (BPR), Lean, Six Sigma, etc, and appropriate adherence to standard project management methodology : PRINCE2, PMP, SDLC, Agile or best practices within the profession.

Accountabilities & Responsibilities :

  • Perform business analysis and design. Working with the business to identify the organisation's strengths and weaknesses, suggest areas for improvement, and define integrated business solutions across departments and internal and external entities.
  • Conduct feasibility studies, develop business case and draft proposals for evaluation by appropriate stakeholders.
  • Facilitate and negotiate business case buy-in from key stakeholders to obtain the best outcome for the organisation where improvements and efficiencies gains across organisational boundaries and budgets, and to ensure smooth implementation and change.
  • Work with project and programme management to contribute to project briefs, project initiation documents (PIDs) and project documentation, where required.
  • Identify, elicit and document business requirements utilising a structured requirements gathering process and best practice techniques and following professional standards, define business rules and communicates requirements for the implementation of business solutions.
  • Produce / review test plans and scenarios on behalf of the business and manage testing to ensure that product and processes are acceptable with minimal risk before becoming operational.
  • Create training materials and documentation for future business processes, business solutions and operating models and deliver training on these.
  • Provide coaching and mentoring to less-experienced individuals / business users on business analysis and solution development.
  • Advise managers and staff on the implementation of new systems and ways of working, facilitating management and staff through the change process and roll-out of best practice standards such as business analysis, process analysis Six Sigma, Lean, Systems Thinking, etc, business requirements gathering and requirements documentation across the organisation.
  • Assist project manager in enforcement of project deadlines, schedules, and project and project management office (PMO) methodologies.
  • Provide coaching and mentoring to less-experienced individuals / business users on business analysis and solution development.
  • Maintain appropriate professional designations and up-to-date knowledge of the sector, current business analysis and IT techniques and tools.
  • Carry out all duties with regard to Bupa’s policies and procedures.
  • To be successful in the position, you should ideally have :

  • Educated to degree level
  • Minimum 4 years experience working as business analyst on medium-sized to large projects involving multiple stakeholders and complex technologies across different geographical areas / regions
  • Experience of using business improvement tools (i.e. BPR, Lean, Six Sigma, Agile, Systems Thinking) to deliver measurable benefits for the business
  • Broad exposure to a wide range of technologies and demonstrated experience in seeking out new and emerging technologies
  • Knowledge of project management lifecycle & methodologies (e.g. Prince2, PMP, SDLC, Agile, etc.) and typical problems associated with the implementation of projects
  • Understanding of IT architecture, integration and design
  • Excellent team player
  • Effective interpersonal skills with a clear, concise and relevant communication style, including excellent presentation skills.
  • Fluent English and excellent report writing skills
  • Cantonese speaking is a must.
  • Insurance or health care experience (Desirable)
  • Other Requirements

  • Able to attend meetings outside of normal working hours.
  • Whilst this post is based at Hong Kong, occasional travel and overnight stays will be involved.
  • Bupa offers 5 days work per week and comprehensive remuneration packages including base salary, performance bonus, study assistance plan, non-contributory pension plan, life and medical benefit, dental benefit, annual leave, examination leave, etc.

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