The appointed staff is required to work in the following areas :
To assist in procurement and maintenance processing of computer items
To update and maintain inventory records of computer hardware, perform physical checks and maintain procedure manuals and documentation
To handle form processing related to IT system administration
To fulfill logging and administrative reporting requirements and assist in preparing statistics and reports
To operate computer and associated equipment / facilities according to prescribed standards and procedures, monitor their performance, and check log records and health status of computer systems
To assist in setting up workstation or networked equipment, scheduling and monitoring computer equipment installation / relocation and perform preparation work
To install hardware and software, and IT security patches
To provide helpdesk service to computer users, and troubleshooting with necessary configuration work
To execute IT related tasks assigned by IT Officer
Types of systems / applications included, but not limited to, Windows System and IBM Domino / Notes System
Skills :
Level 2 or equivalent or above in five subjects, including Chinese Language and English Language, in the HKDSE, OR
Level 2 / Grade E or above in five subjects, including Chinese Language and English Language (Syllabus B before 2007), in the HKCEE, OR
Diploma / Higher Diploma / Degree holder in Computer Science or equivalent
At least 5 years of relevant post-qualification working experience
At least 5 years of working experience as an Senior IT Assistant
Hands-on experience in Windows systems is a must
Hands-on experience in Microsoft Word and Excel document editing is a must
Hands-on experience in Lotus Notes is an advantage
The job requires the following mandatory skills :
2 Years x Windows 7 / 8 / 10
2 Years x Moderate Exposure in Written English
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