Reservation Supervisor
Ovolo Group Limited
Central/Western,  Hong Kong
source : AHC Corporation Ltd

Company Description :

At Ovolo, we move fast and have fun! Our fresh ideas are taking the world of hospitality by storm and redefining what a lifestyle hotel can be as we expand across Hong Kong, Australia and beyond.

Want to be part of an award-winning fast-growing brand that does things differently?Check out our website, send your CV to us today with what drives you and why you are a shiny happy person.

Job Description :

We’re looking for a Reservation Supervisor to take responsibility for delivering excellent customer service for telephone and online enquires through to making guest bookings at our properties.

You will need to play a leading role of a reservation team and ensure that you provide efficient, prompt, trouble free and courteous service to our guests.

This will involve, answering any queries they have on the hotel, processing telephone and online bookings and ensuring that all information provided by our guests have been passed to the Front of House team.

Job Details :

Of course relevant experience would be a big plus but more importantly we’re looking for someone who has passion and proactively review internal polices and procedures to enhance quality of service to both internal and external parties.

Just as importantly, we are looking for a go-getter with bags of energy and people skills that can thrive in a dynamic and fast-

paced environment! This is a central reservations office post with convenient working schedule, Sundays off.

  • Candidate with less experience will be considered as Senior Reservation Agent
  • Step 2
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