(Senior) Officer , Credit Card Authorization & Fraud Detection
Hong Kong Job Consulting
Hong Kong, Hong Kong

A reputable local Bank in Hong Kong with a well-established Branch Network is looking for an officer to join her Credit Card Department.

Responsibilities :

  • Maintain a smooth 7x24 hours hotlines services to cardholders, merchants and acquiring banks
  • Supervise and provide coaching to authorizer
  • Support hotlines services to cardholder, merchants and acquiring Banks
  • Support daily authorization services and fraud monitoring
  • Assist in user acceptance tests or system enhancement projects when required
  • Requirements :

  • Degree holder with minimum 3 years credit card authorization experience / Secondary educated with at least 5 years working experience in customer services
  • With excellent service manner
  • Mature and able to work independently and under pressure
  • Willing to work in shift duty
  • Good command of spoken and written English and Chinese
  • Candidate with more experience will be considered as Senior Authorization Officer.

    Interested parties please send your resume in word format with current & expected salary and notice period to joseph hkjobc.

    com For details, please feel free to contact Joseph at +852 9790 3488.


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