A reputable local Bank in Hong Kong with a well-established Branch Network is looking for an officer to join her Credit Card Department.
Responsibilities :
Maintain a smooth 7x24 hours hotlines services to cardholders, merchants and acquiring banks
Supervise and provide coaching to authorizer
Support hotlines services to cardholder, merchants and acquiring Banks
Support daily authorization services and fraud monitoring
Assist in user acceptance tests or system enhancement projects when required
Requirements :
Degree holder with minimum 3 years credit card authorization experience / Secondary educated with at least 5 years working experience in customer services
With excellent service manner
Mature and able to work independently and under pressure
Willing to work in shift duty
Good command of spoken and written English and Chinese
Candidate with more experience will be considered as Senior Authorization Officer.
Interested parties please send your resume in word format with current & expected salary and notice period to joseph hkjobc.
com For details, please feel free to contact Joseph at +852 9790 3488.
