Announcement Capture Team in Hong Kong is an operations team that process high risk complex voluntary corporate action events.
Your primary focus as an Associate is manage the information capture for corporate action at various points until the completion of the event.
As the team process announcement for multiple internal line of business which serves large institutional client, your role is crucial to understand the market nuances and manage the risk associated with managing market announcements throughout the life cycle.
This role provide the platform to interact with other global partners like the middle office teams, client service manager, product partners, and other regional processing teams in the LOB on daily operational matters including monitoring, analyzing and advocating continuous improvement of the service delivery relationship between JPM and the client by leveraging various systems and digital tools across the organization.
You will work with, and manage through, other operational areas both locally and globally to ensure provision of timely and efficient level of issues resolution.
Our mission is to provide a world-class service experience at every client touch point and achieve quality leadership in the industry through measureable and proven service performance.